New member guide & FAQ

Use Ask an Officer in your Member Portal and say you are interested in a league team or tryout. Officers will explain the available team places and the next suitable session. Registering as a BAIQ member does not automatically give you a permanent league place.

For league events, rostered members are expected to attend. Select the event and use Confirm Absence if you cannot come, before the displayed Qatar-time deadline. For training, social play and other non-league events, use Confirm Participation and choose your attendance response. Follow the event’s details and payment instructions.

The BAIQ homepage shows community news and event banners. Confirm the event date, start time and location in Events before travelling.

Open Member Portal and sign in using your nickname and current password. You can see your virtual card, bowling profile, balance, transactions, activity and statements. Use Download card (PNG) to save a copy. For partner verification, show the live website card because a saved QR expires.

Read each offer on Partners, including eligible branches, conditions and limits. Show your active live BAIQ card to the partner staff for verification. A negative balance makes membership Pending and pauses partner discounts and promotions.

Merchandise currently shows Coming soon. Ask an Officer about future items and availability; follow the website’s order instructions when ordering becomes available.

In Member Portal, open Balance and transactions → Submit deposit. Minimum deposit: QAR 45; recommended: QAR 100. For transfers, follow the displayed receiving-account instructions (Adit Fawran: 50206895), enter the amount and attach proof. For cash, give the payment to an Officer and include who received it. Submit once and wait for approval. A pending deposit does not yet increase your available balance.

Yes. If you have difficulty using your phone, ask an Officer to submit the deposit on your behalf. A different authorised Officer must approve it after checking receipt of the money.

Open Balance and transactions and your Member Statement. Check deposits, charges and their approval status. If something looks wrong, use Ask an Officer → Account balance or activity and include the amount, date and reference. Avoid submitting the same deposit twice.

Check the session invoice and its payment status. If an invoice is unpaid and your balance is sufficient, use Pay from balance and confirm the amount. If you paid by another method, follow the session’s payment confirmation instructions and wait for Officer verification. A submitted confirmation is not yet a verified payment. Officers can help if you paid QBF directly; that payment must not be recorded as a new bank deposit.

Open League Results → Team Score Verification, select your event and check the whole team’s scores against the QBF sheet. One eligible member confirms for the entire team. Confirmation closes that team’s appeals for the current version, so check all entries first.

Appeal before confirming and before the displayed review deadline. Identify the bowler, game, recorded score and requested correction; attach a clear score-sheet photo. An Officer reviews the evidence. Follow the saved deadline for the selected event and version.

Yes. Open League Results, choose the season or week, then select Print / Save PDF or Download scores (CSV / Excel). Public downloads contain published official scores. Draft results and private review records remain in the Officer Console.